Returns & Exchanges
At Coromandel Watch Co., we stand by the craftsmanship of our timepieces and offer a 30-day return window for items in their original, unworn condition. If your new watch doesn't perfectly suit your style, we are committed to providing a seamless exchange or full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the item you wish to return or exchange.
- 2.Prepare the Package
Place the watch in its original presentation box, ensuring all protective films, warranty cards, and spare links are included to qualify for a full refund.
- 3.Ship to Our Workshop
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our horologists verify the condition of the timepiece, your refund or exchange will be processed within 5 to 7 business days.